YariNoHanzo - Frequently Asked Questions
Find answers about our company, shipping, customization, product care, payments, returns, and availability.
1. About Us
Who are you and where are you based?
YariNoHanzo is a small team passionate about Japanese culture. We are based in Europe, as are our warehouses. This means our European customers do not need to worry about customs.
All our handmade swords are crafted following traditional methods. We design every piece, carefully select materials, and continuously improve quality while complying with the latest regulations.
Check out ABOUT US page for more informations!
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2. Shipping & Delivery
How much does shipping cost?
Shipping costs depend on the weight, volume, and quantity of the ordered items. The system calculates shipping automatically before checkout. Orders over €99 ship free (with some country exceptions). See full shipping details.
Do you ship worldwide?
Yes, we deliver worldwide.
How long does delivery take?
Orders are processed within 3–4 business days after payment. Delivery usually takes 7–10 days, depending on the courier. Pre-order items ship according to the timeframe shown on each product page.
How can I track my order?
You will receive automatic tracking updates from the courier at the email address used to register on yarinohanzo.com.
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3. Customization
Can I order a custom Katana?
Yes! We encourage you to create your own Katana tailored to your practice and preferences. You can personalize every detail using our configurator: Open the Custom Katana Configurator.
Can you engrave the blade?
Yes, we offer basic engraving during production only. You must order the engraving together with your Katana several months before the desired delivery date. Please contact us for pricing.
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4. Payments & Returns
What payment methods do you accept?
We accept PayPal, credit cards, and bank transfers.
Can I return or exchange a product?
For a full refund, it is important that you return the product in its original condition and undamaged. Make sure the product is properly and securely packaged for the return shipment. If we receive the product damaged or incomplete, we may deduct money from the amount to be refunded."
Right to cancel for goods
You have the right to cancel this contract within 14 days without giving any reason. The cancellation period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the last good. To exercise the right to cancel, you must inform us YNH Sports SRL, Via Maccanti, 11, 59016 - Poggio A Caiano - PO - Italy, customerservice@yarinohanzo.com, +39 339 4686928 of your decision to cancel this contract by a clear statement (e.g. a letter sent by post or e-mail). To meet the cancellation deadline, it is sufficient for you to send your communication concerning your exercise of the right of cancel before the cancellation period has expired.
Effects of cancellation
If you cancel this contract, we will reimburse to you all payments received from you, including the costs of delivery (except for the supplementary costs arising if you chose a type of delivery other than delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. We will make the reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement. We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest. You shall send back the goods or hand them over to us, without undue delay and in any event not later than 14 days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired. You will have to bear the direct cost of returning the goods. You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.
The right to cancel will not exist in case of the following contracts:
1) for the provisions of services after the service has been fully performed, provided that the performance has begun with the consumer’s prior express consent, and with the acknowledgement that he will lose his right of withdrawal once the contract has been fully performed by the trader;
2) for the supply of goods or services for which the price is dependent on fluctuations in the financial market which cannot be controlled by the trader and which may occur within the withdrawal period;;
3) for the supply of goods made to the consumer’s specifications or clearly personalized;
4) for the supply of goods which are liable to deteriorate or expire rapidly;
5) for the supply of sealed goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery;
6) for the supply of goods which are, after delivery, according to their nature, inseparably mixed with other items;
7) for the supply of alcoholic beverages, whose price has been agreed at the time of the conclusion of the sales contract, whose delivery can only take place after 30 days and the actual value of which is dependent on fluctuations in the market which cannot be controlled by the trader;
8) where the consumer has specifically requested a visit from the trader for the purpose of carrying out urgent repairs or maintenance. If, during the visit, the trader provides services that are additional to those specifically requested by the consumer (i.e. repair or maintenance), the right of withdrawal will apply to those additional services or goods. Similarly, if during the visit the trader supplies goods other than the replacement parts necessary to carry out the repair or maintenance, the right of withdrawal shall apply to these goods;
9) for the supply of sealed audio or video recordings, or sealed computer software, which were unsealed after delivery;
10) for the supply of a newspaper, periodical or magazine with the exception of subscription contracts for the supply of such publications;
11) concluded at a public auction;
12) for the provision of accommodation other than for residential purpose, transport of goods, car rental service
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5. Product Information & Use
Are your Katana suitable for martial arts practice?
Yes. All blades are hand-forged using traditional methods, hand-polished, and full tang (the Nakago extends through the Tsuka). Assemblies are carefully made without screws or welding to ensure durability and safety.
Are your Katana Saya (scabbards) custom-fitted to each blade?
Not individually. Small gaps may exist inside the Saya so the blade can move slightly—this is normal and helps keep prices accessible. In some cases, inserts are used to reduce internal gaps.
Can I use your Katana for blade-to-blade combat?
No. Japanese swords are not designed for blade-to-blade combat. Always practice under a qualified instructor—even with unsharpened blades. We are not responsible for damage caused by misuse.
Are your swords full tang?
Yes, all our swords are full tang.
Why is there wax on the blade and inside the Saya?
This is normal. Wax makes the wood more water-resistant and helps protect the blade from humidity. Excess wax may sometimes stick to the blade but does not cause damage. Keep the blade well-oiled to avoid wax sticking.
Can the blades rust?
Yes. Our swords use high-carbon steel, which is not stainless. Always clean and oil the blade after use or after touching it with your hands.
How do I choose the correct blade length for my height?
Guide (height → blade length):
- 150 cm → about 66.5 cm
- 155 cm → about 68 cm
- 160 cm → about 70 cm
- 165 cm → about 71 cm
- 170 cm → about 73 cm
- 175 cm → about 74 cm
- 180 cm → about 76 cm
- 185 cm → about 77 cm
- 190 cm → about 79 cm
- 195 cm → about 80.5 cm
- 200 cm → about 82 cm
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6. Availability
What does "Not Available" mean on a product page?
The item is temporarily out of stock. Most products are restocked within 30–60 days unless otherwise specified.
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